Shasta Chatbot
Your 24/7 AI-Powered Chatbot
Shasta, the É«»¨ÌÃ’s official chatbot powered by IvyQuantum, provides instant, personalized support to students, faculty, staff, and visitors—at no cost to É«»¨Ìà departments.
Why Use Shasta?
Shasta enhances campus support by:
- Offering Personalized Insight
Students can ask about their residency status, FAFSA status, financial balance and if we have received their transcripts.
More personalization is coming soon. - Providing 24/7 Assistance
Instantly answers common questions anytime, anywhere. - Reducing Staff Workload
Frees up teams by handling routine inquiries. - Improving the Student Experience
Ensures quick, accurate responses to essential university services. - Delivering Actionable Insights
Offers data-driven analytics to help leadership optimize resources.
Deployment Roadmap
Shasta is being introduced across É«»¨Ìà in phases:
The following departments have already launched Shasta. Click the links below to start a conversation with Shasta:
Phase 3: Coming Fall 2025
Additional departments will soon have Shasta support. Priority will be given to those
determined to have a high level of readiness to support Shasta.
Want to bring Shasta to your department?
Contact aisolutions@uh.edu to get started!
Shasta Support & Services
AI Solutions works closely with to offer the following support for the chatbot:
- Onboarding & Training – Weekly office hours and hands-on training sessions.
- System Integration – Seamless connection with É«»¨Ìà platforms like PeopleSoft, Canvas, and Symplicity.
- Continuous Optimization – Regular chat transcript reviews and AI enhancements to improve accuracy
By integrating Shasta, your department can enhance efficiency, improve user experience, and make data-driven decisions—all while reducing staff workload.