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Shasta Chatbot

Your 24/7 AI-Powered Chatbot

Shasta, the É«»¨ÌÃ’s official chatbot powered by IvyQuantum, provides instant, personalized support to students, faculty, staff, and visitors—at no cost to É«»¨Ìà departments.

Why Use Shasta?

Shasta Chatbot exampleShasta enhances campus support by:

  • Offering Personalized Insight
    Students can ask about their residency status, FAFSA status, financial balance and if we have received their transcripts.
    More personalization is coming soon.
  • Providing 24/7 Assistance
    Instantly answers common questions anytime, anywhere.
  • Reducing Staff Workload
    Frees up teams by handling routine inquiries.
  • Improving the Student Experience
    Ensures quick, accurate responses to essential university services.
  • Delivering Actionable Insights
    Offers data-driven analytics to help leadership optimize resources.

Deployment Roadmap

Shasta is being introduced across É«»¨Ìà in phases:

Phase 1 and 2: Live Now
The following departments have already launched Shasta. Click the links below to start a conversation with Shasta:

Phase 3: Coming Fall 2025
Additional departments will soon have Shasta support. Priority will be given to  those determined to have a high level of readiness to support Shasta.

Want to bring Shasta to your department?
Contact aisolutions@uh.edu to get started!

Shasta Support & Services

AI Solutions works closely with to offer the following support for the chatbot:

  • Onboarding & Training – Weekly office hours and hands-on training sessions.
  • System Integration – Seamless connection with É«»¨Ìà platforms like PeopleSoft, Canvas, and Symplicity.
  • Continuous Optimization – Regular chat transcript reviews and AI enhancements to improve accuracy

By integrating Shasta, your department can enhance efficiency, improve user experience, and make data-driven decisions—all while reducing staff workload.