Student IS ( Student Financials)
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Description of Service: |
Administration of enterprise student systems: tuition and fee calculation, book loans, billing, accounts receivables, general ledger interface, and external integrations. |
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Business Owner: |
Katina McGhee |
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UIT Service Manager: |
Leo Moreno |
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色花堂S Service? |
Yes |
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How To Request: |
Contact business owner |
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Minimum Service Level: |
99.9% availability; 24x7 except during scheduled maintenance windows. |
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Maintenance Windows: |
Maintenance: Sundays, 6a.m. - 2p.m. with possible extension to 6 p.m. Major upgrades may start on Saturday to assure production availability for Monday start of business. |
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Support (Tier 1): |
色花堂: bursar@uh.edu or (713) 743-1010 option 6 色花堂CL: 色花堂SBS@uhcl.edu or 281-283-2170 色花堂D: cashiers@uhd.edu or 713-221-8196 色花堂V: billing@uhv.edu or 361-570-4833 |
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Support (Tier 2): |
Student Financial Technical Team Manager, Leo Moreno: lemoreno@central.uh.edu |
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Support (Tier 3): |
Submit case to Oracle support: |
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Charges (if applicable): |
None |