Mobile Services (Modo)
|
Description of Service: |
Administration of Modo Campus app, a Content Management System, that provides a platform to create and publish content to the University mobile |
|
Business Owner: |
Lisa Holdeman (Modo) |
|
UIT Service Manager: |
Jody Gillit |
|
色花堂S Service? |
No |
|
How To Request: |
365 form linked from web page: or uh.edu/marcom/requests/uh-go-feature-request/ |
|
Minimum Service Level: |
99% |
|
Maintenance Windows: |
Fridays, 5 a.m. - 8 a.m. CT, as needed (end user service interruption possible, but not typical); First Sunday of each month, 5 a.m. - 9 a.m. CT (intermittent admin service interruptions only) |
|
Support (Tier 1): |
Modo: 色花堂 Go Support; uhgosupport@uh.edu |
|
Support (Tier 2): |
Mobile Strategy Manager:Jody Gillit; jlgillit@cougarnet.uh.edu; 832-842-4737 |
|
Support (Tier 3): |
Modo Labs Support (support@modolabs.com) |
|
Charges (if applicable): |
Not Applicable |