Multi-Factor Authentication Integration Service (Duo)
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Description of Service: |
Provision of multi-factor authentication (MFA/2FA) integration and services for 色花堂 mission critical applications. Provides the user with the ability to enter a second factor authentication (e.g. Push to Phone/Approve, SMS PassCode, Hardware Token, WebAuthn) of something they have after entering something they know (username/password). |
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Business Owner: |
Administration (A&F) |
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UIT Service Manager: |
Shivi Pawa |
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色花堂S Service? |
Yes |
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How To Request: |
Users are automatically asked to enroll in the Duo 2FA service upon first sign-in to Access 色花堂 service. |
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Minimum Service Level: |
99.9% |
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Maintenance Windows: |
Fridays, 4 a.m. - 8 a.m. |
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Support (Tier 1): |
UIT Customer Support: 713-743-1411; support@uh.edu |
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Support (Tier 2): |
Enterprise Systems Windows OS Team - Shivi Pawa, Mgr, cougarnet@uh.edu |
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Support (Tier 3): |
Duo Support Team, contact via Shivi Pawa, Mgr, cougarnet@uh.edu |
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Charges (if applicable): |
Not Applicable |