Enterprise Process Document Imaging
|
Description of Service: |
Administration of the enterprise document imaging solution for capturing and storing documents integrated with PeopleSoft ERP solutions. |
|
Business Owner: |
Administration (A&F) |
|
UIT Service Manager: |
Muhammad Soonasra |
|
色花堂S Service? |
Yes |
|
How To Request: |
Contact Muhammad Soonasra |
|
Minimum Service Level: |
99.9% |
|
Maintenance Windows: |
Sundays, 6 a.m. - 2 p.m. |
|
Support (Tier 1): |
Finance Operations: Andrew Hoang |
|
Support (Tier 2): |
UIT ES Tech Team: Khanh Nguyen |
|
Support (Tier 3): |
Muhammad Soonasra |
|
Charges (if applicable): |
None |